Privacy Policy

Last updated: 2023-08-14


PDF Factory (“we”, “us”, or “our”) operates the website and API to generate PDFs based on predefined user templates (hereafter referred to as the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

By using the Service, you consent to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

  • Name
  • Email address
  • Payment Information

Payment information is collected and processed by our third-party payment processor, Lemon Squeezy. We do not store or have direct access to your payment information.

Usage Data

We may also collect information on how the Service is accessed and used. This may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, time and date of your visit, and other diagnostic data.

Tracking & Cookies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Use of Data

PDF Factory uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • For analytics purposes

Transfer of Data

We may share some information with third parties, including Google Analytics and Lemon Squeezy.

User Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any incorrect or incomplete data
  • Request deletion of your personal data

Please contact us at to exercise these rights.


We implement a variety of security measures to maintain the safety of your personal information, including HTTPS, firewall and encrypted data.

Compliance with Laws

We will comply with all applicable laws and regulations, including GDPR and other local privacy laws.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. You will be notified of any changes by a popup the next time you connect to the Service.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:

Governing Law

This Privacy Policy is governed by the laws of Switzerland.